Citroën Israel – citroen.co.il

AI Vehicle Advisor & Test Drive Booking Assistant

Gentrix AI was implemented on Citroën Israel’s official website to act as a smart assistant for users exploring the brand’s vehicles.

The AI agent understands natural-language queries and helps visitors by offering:

• Instant access to model specifications
• Direct navigation to relevant vehicle pages
• Real-time comparisons between Citroën models
• Quick scheduling of test drives and showroom visits
• Accurate routing for service and support requests based on user intent

Result:

• Growth in high-quality test drive leads
• Fewer misrouted service inquiries
• Streamlined customer experience from discovery to decision